The Cloud 9 service wraps around the Oracle Cloud to provide a unique end-to-end solution for your business.
Cloud 9 provides the expert resources to manage your JD Edwards migration to the Oracle Cloud and delivers ongoing support to your systems. This guarantees a successful and smooth move to the Cloud.
- Oracle Cloud Infrastructure The ideal choice for JD Edwards customers.
- One Solution, One Vendor The simple, cost effective solution for migrating JD Edwards to the Cloud.
- Expertly Managed Word class migrations, service management and support.
- A Proven, Risk-free Approach Leading brands trust Redfaire, the leading JD Edwards Cloud Partner.
Oracle’s Cloud infrastructure is the leading and most cost-effective Cloud Service for JD Edwards customers:
Moving JD Edwards to the Oracle Cloud provides the perfect foundation to drive digital business transformation. With your ERP system on Oracle Cloud Infrastructure, your IT systems are secure, scalable, and future-proofed.
How does Oracle Cloud differ from other Cloud providers?
Oracle Cloud Infrastructure is built from the ground up to be an Enterprise Cloud. Oracle IaaS matches and surpasses the performance, control and governance of enterprise data centres, while delivering the scale, elasticity, and cost-savings of public clouds.
Cloud 9 has been specifically engineered to run any JD Edwards system in the Cloud and is perfect for all Oracle and
Cloud 9 from Redfaire provides a low risk, complete and integrated service from a single vendor:
Cloud 9 is a complete, wrap-around service and proven platform, specifically created to complement JD Edwards and Oracle Cloud. When you subscribe to Cloud 9, we take care of everything - from provisioning the initial technical infrastructure for the Cloud, to the ongoing managed service of all your systems.
This means you have one point of contact for Oracle Cloud, your JD Edwards install and all other applications:
- One single vendor who will guarantee your move to the Cloud.
- Predictable pricing based on the number of users.
- Support for both Oracle and non-Oracle applications.
Moving to the Cloud 9 platform also ensures that you are supported by a proven team of JD Edwards experts:
Cloud 9 provides the people and skills to fully support your JD Edwards system and your users, and the expertise to achieve maximum future benefit from the Cloud.
- A single, monthly subscription fee, based on the number of users, keeps budgeting simple.
- We support the entire user experience, JD Edwards and all third-party applications.
- Complementary application support services can be added on as required.
- Multi-lingual support provided 24x7x365 by Redfaire - an ISO27001 certified company.
You no longer have to budget for, source, recruit, and train your IT infrastructure or CNC staff to support all your applications. We take full responsibility for your system and this includes all package builds, deployments, and even Tools Release upgrades.
Our approach is proven - many enterprises have selected Cloud 9 to run their global operations – please ask to speak to our customers.
We have been successfully delivering JD Edwards in the Cloud longer than anyone else. Cloud 9 has been specifically developed to ensure a smooth migration of JD Edwards to the Cloud. Our approach ensures minimal disruption to the business.
So where do we start?
- You order your Cloud 9 Service.
- We start the migration (which normally takes 3 months).
- You supply your Oracle EnterpriseOne software and we supply the rest - CPU’s, Storage, Memory, Anti-Virus, backup and disaster recovery.
- We copy and transform objects and data so you can see your system working in the Cloud.
- Business users just need to complete some standard acceptance testing.
- We deliver back your Cloud system, fully managed and fully serviced.
"Redfaire is not just a supplier to us, but a strategic partner. Thanks to Redfaire’s outstanding support of our Oracle ERP system, and their technical know-how around Cloud, we have an extremely cost-effective and user-friendly ERP system. With Redfaire looking after our ERP system, we know that we are in safe hands, issues get resolved quickly, efficiently and with no hassle".
Taking you way beyond your current infrastructure, we take your existing
on-premiseJD Edwards ERP system into our Cloud 9 Architecture.
With Cloud 9 and the Oracle Cloud you keep all your system capabilities – and benefit from the agility, scalability, and cost-effectiveness of Oracle’s second generation built for Enterprise Cloud Infrastructure.Christian Fronteras, Redfaire Cloud 9
Cloud 9 is hosted on Oracle Cloud Infrastructure and built on physically diverse (regional) data centres, offering credit guaranteed 100% application availability.
You supply your Oracle EnterpriseOne JD Edwards software and we supply the rest. CPU’s, Storage, Memory, Anti-Virus, backup and disaster recovery.
No. While the solution is built and hosted on the Oracle Cloud, it is unique to you. All your customizations, configuration and data will be retained, although we offer complementary solutions to help improve security, data management and reporting.
No. As part of the Cloud 9 service we take full responsibility for your system and this includes all package builds and deployments, Tools Release changes and even future upgrades.
Upgrades are easier to achieve once you are on Cloud 9. You’ll be in the right place and importantly, have the right team.
With support for EnterpriseOne 9.2 now extended through until 2030 and the new JD Edwards ‘Continuous Delivery’ model, there has never been a better time to have an active maintenance agreement with Oracle. You do not have to be on maintenance to take advantage of Cloud 9 but if you would like to be, we can help.
We cannot host IBM iSeries / DB2/400 platforms but our Cloud 9 migration methodology allows us to move your applications and data. In fact, regardless of where you are coming from, a key part of our migration methodology includes re-platforming your system, if only to allow us to provide you with the highest levels of service and application availability.
No-one will have access to your systems without your approval and knowledge and all of your current security rules will remain in place. Typical access to the systems is provided over a dedicated and private encrypted network (VPN) and provides full and unrestricted support for printing, bar-code scanning and application integration. Redfaire Global Support is an ISO27001 certified company and externally and publicly audited.
Redfaire Global Support operates a 24x7x365 multi-language service desk.
Yes. While Cloud 9 is built to an optimized architecture in order to take advantage of the Oracle Public Cloud, we also welcome non-Oracle workloads such as reporting, integration, process automation and forms management.